Tuesday, November 21, 2017
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Mission
To meet the financial services needs of entrepreneurs in the small business sector with special attention to women, ensure a good work environment that recognizes the value of our employees and provide excellent return on investment to our shareholders. We intend to fulfil this mission with our Vision and Core Values.

Vision
We shall be the leading providers of world class sustainable financial services to entrepreneurs, with special attention to women in the markets we serve.

Core Values
Our core values hinges on the acronym ALICE

  • Accountability:
  • We accept responsibility for our actions as individuals and as a team. We meet our commitments and take business decisions through experience and good judgment.
  • Leadership:
  • We are an institution with the vision to inspire the wisdom to act, and the WILL TO LEAD through our competence, creativity and teamwork.
  • Integrity:
  • We promote honesty, fairness and transparency in all our relationships by keeping our promises, acting responsibly and insisting on ethical behaviour. We treat customers and company resources with the respect they deserve.
  • Community Interest:
  • We shall be a positive contributing presence in the communities we serve by playing a full and active role in the communities in which we operate and serve to ensure mutual benefit from our success.
  • Excellence:
  • We strive for operational excellence. We shall employ business processes that optimize performance in a manner that satisfies customer demands, improve quality and generate high returns on investment.